You can collect all the information about SAP Field Service Management Certification Exam (C_FSM_2211) from this page. The SAP FSM certification is mainly targeted to those candidates who are from SAP Services & business consulting background and wants to build their career as a SAP Field Service Management consultant. The SAP FSM Certification Exam verifies that the candidate possesses fundamental knowledge and proven skills in the area of SAP Field Service Management. This exam validates that the candidate has a good and overall understanding within this consultant profile, and can implement this knowledge practically in projects under guidance of an experienced consultant.
SAP Field Service Management Certification Details:
| Exam Name | SAP Certified Application Associate - SAP Field Service Management |
| Exam Code | C_FSM_2211 » SAP Field Service Management Certification Online Practice Exam |
| Level | Associate |
| Exam Price | $543 (USD) |
| Duration | 180 mins |
| Number of Questions | 80 |
| Passing Score | C_FSM_2211 - 70% |
| Reference Books | FSM100 (SAP FSM 2211) |
| Schedule Exam | SAP Training |
| Sample Questions | SAP Field Service Management Certification Sample Question |
| Recommended Practice | SAP Field Service Management Certification Practice Exam |
SAP Field Service Management Certification Exam Topics:
C_FSM_2211
| Topic Areas | Topic Details, Courses, Books | Weighting |
|---|---|---|
| Smartforms |
Outline the use cases of Smartforms and how to create and use them.
FSM100 (SAP FSM 2211) |
> 12% |
| Architecture and Administration |
Know the main architectural components as well as the basic features of the administration module and where to access company settings, permission settings, and business rules.
FSM100 (SAP FSM 2211) |
> 12% |
| Planning and Dispatching |
Outline the features of Planning and Dispatching and know how to create and assign a service call.
FSM100 (SAP FSM 2211) |
> 12% |
| Mobile SAP Field Service Management application |
Explain the features of mobile Field Service Management application and know how to accept, execute and close a service call.
FSM100 (SAP FSM 2211) |
> 12% |
| Analytics and Reports |
Explain where to find analytic reports in SAP Field Service Management and how effectively use them for reporting purposes.
FSM100 (SAP FSM 2211) |
8% - 12% |
| Master Data Management |
Explain all the components of Master Data Management and know how the data model is used within SAP Field Service Management.
FSM100 (SAP FSM 2211) |
8% - 12% |
| Crowd Workforce |
Explain the basic concept of Crowd service and the benefits it brings to SAP Field Service Management.
FSM100 (SAP FSM 2211) |
< 8% |
| Integrations |
Explain the basic concepts of integration between SAP Field Service Management and other products and end-to-end process flow.
FSM100 (SAP FSM 2211) |
< 8% |
| Customer Self-Service |
Explain the entire end-to-end execution steps starting from consumer self-service, generating a service call, and executing it.
FSM100 (SAP FSM 2211) |
< 8% |
| Business Rules |
Know the advantages of using business rules and how to apply them for different use cases.
FSM100 (SAP FSM 2211) |
< 8% |
The SAP Education has created this certification exam for the assessment of SAP skills, such assessments are defined based on the understanding of SAP Field Service Management. The SAP offers certification for associate, professional, and master levels, they have defined this certification levels considering the candidate's actual experience and domain expertise. To ensure success in SAP Field Service Management Certification Exam (C_FSM_2211), SAP recommends combining education courses and hands-on experience to prepare for your certification exam as questions will test your ability to apply the knowledge you have gained in training and professional experience.