Help / Policies & FAQs

To access the demo practice exam on ERPPrep, please follow these steps:

Step 1: Sign in to www.erpprep.com

• Go to www.erpprep.com and sign in to your account. If you don't have an account, you will need to register first.
• Registration is free and required to access all features.

Step 2: Navigate to the Relevant Certification Practice Exam Page

• Once logged in, browse through the available certification exams and navigate to the one you wish to practice for.
• On the exam page, click on the "Try Online Exam" button to access the demo practice exam.

Step 3: Review the Demo Certification Practice Exam Criteria

• A new screen will appear showing the criteria for the Demo Certification Practice Exam.
• You will be required to answer ten different questions with random answer options within a given time limit. Ensure you review this information before starting.

Step 4: Start the Demo Certification Practice Exam

• Once you've reviewed the criteria, click on the "Start Exam" button to begin the demo practice exam.
• The exam will simulate the actual test experience, helping you get familiar with the format and types of questions.

Additional Information:

What is included in the demo practice exam?

• The demo practice exam contains 10 random questions to give you a feel for the actual certification exam. The answers will also be randomized, and you will have a time limit to complete the exam.

Do I need to sign in to take the demo exam?

• Yes, registration and login are mandatory to access the demo and other full features of the ERPPrep platform.

Can I take the demo exam more than once?

• Yes, you can try the demo exam multiple times to get familiar with the question types and practice your timing.

The premium certification practice exam provides access to our premium platform, offering numerous benefits to enhance your SAP certification preparation. It includes extensive practice questions, real exam simulations, continuous updates, and personalized result tracking.

For more detailed information, please visit the relevant SAP Certification practice exam page on our website.

Once you have successfully purchased a Premium Certification Practice Exam, you can access it immediately by following these steps:

Step-by-Step Guide to Accessing Your Premium Exam:

1. Log In to Your Account

• Go to www.erpprep.com and click on 'Login' in the top right corner.
• Enter your registered email and password, then click 'Sign In'.

2. Go to 'My Premium Exams'

• After logging in, navigate to 'My Account' in the top menu.
• Click on 'My Premium Exams' to view all the exams you have purchased.

3. Select Your Purchased Exam

• A list of all your purchased Premium Practice Exams will be displayed.
• Click on the certification exam you wish to start practicing.

4. Start Your Practice Exam

• Once you select your exam, you will be redirected to the practice exam interface.
• Click on 'Start Exam' to begin your test.

We offer a 100% Money Back Guarantee if you fail to pass the actual SAP Certification exam after using our premium practice exams. To qualify, you must complete the practice exams and meet the exam preparation guidelines. For full details on the guarantee, eligibility criteria, and refund process, please visit our 100% Money Back Guarantee page.

If you find an incorrect answer, explanation, text typo, or an inappropriate question, please contact us at feedback@erpprep.com with the following details:

1. The exam name/exam code you are reviewing.
2. The question text or page title where you found the error.
3. Your feedback about the error/issue.
4. Your registered email address associated with your erpprep.com account.

Yes, you must register for an account on ERPPrep to access the demo practice exam. Registration is free and provides you with access to a limited set of sample questions from the certification exams.

To update your account details such as your email address or password, follow these steps:

Step-by-Step Guide to Updating Account Details:

1. Log In to Your Account:

• Go to www.erpprep.com and sign in using your username and password.

2. Go to 'My Account':

• Once you’ve logged in, select 'My Account' from the panel on the right.

3. Edit Account Information:

• In the 'Account Information' section, you can update your email address or password.
  - To update your email, enter the new email address and save the changes.
  - To change your password, enter your current password, then input the new password and confirm it.

4. Save Your Changes:

• After making your changes, click the 'Save' button to update your account details.

If you forget your password, you can easily reset it by following these steps:

Step-by-Step Guide to Resetting Your Password:

1. Visit the ERPPrep Homepage:
Go to www.erpprep.com.

2. Click on 'Login':
You will find this option in the top right corner of the homepage.

3. Click on 'Forgot Password?':
On the login page, click the 'Request New Password' tab.

4. Enter Your Email Address:
Enter the email address associated with your account, then click 'Submit'.

5. Check Your Email:
You will receive an email with a password reset link. Be sure to check your Spam/Junk folder if you don't see it in your inbox.

6. Reset Your Password:
Click the link in the email and follow the instructions to reset your password. After successfully updating your password, return to the login page and sign in with your new credentials.

Creating an account on ERPPrep is quick and easy. Follow these steps to register and access demo exams and purchase premium certification practice exams.

Step-by-Step Guide to Creating an Account:

1. Visit the ERPPrep Homepage:

• Go to www.erpprep.com and click on the 'Create Account' button in the top right corner, or directly visit the Registration Page.

2. Fill in Your Account Information:

• Username: Choose a unique username (spaces are allowed; punctuation is not allowed except for periods, hyphens, and underscores).
• Email Address: Enter a valid email address. We recommend avoiding domains like @hotmail, @live, @msn, or @outlook to ensure you receive confirmation emails.
• Password: Create a secure password and confirm it by entering it twice.

3. Select Your Certification Exam:

• Certification Exam: Choose the certification exam you are preparing for from the dropdown list (e.g., SAP HCM Payroll for SAP S/4HANA). This helps ERPPrep tailor content specific to your certification.

4. Agree to the Terms and Conditions:

• Review and accept the Terms & Conditions of Use by checking the box.

5. Submit Your Registration:

• Once you’ve completed all the required fields, click on 'Create New Account'.

Account Benefits:

• Access to Free Demo Exams: Once registered, you can access demo exams to try out sample questions.
• Purchase Premium Exams: You'll need an account to purchase premium certification practice exams.
• Personalized Content: ERPPrep will provide tailored content and resources based on your selected certification exam and exam date.

To submit your testimonial, follow these steps:

Step 1: Login to our website using your credentials.

Step 2: Click on the "Testimonial" link under your username as shown in the screenshot below.

Step 3: Write the title of your testimonial, select your SAP Module from the dropdown, and enter your testimonial in the body text field (refer to the screenshot).

Step 4: Click on the "SAVE" button to submit your testimonial.

To view your result history and review specific exam attempt questions, follow these steps:

1. Log in with your user credentials and click on the "My Account" link in the User menu block (refer to the screenshot).

2. Click on the "My Results" tab on your profile page to see the list of exam results you have attempted (refer to the screenshot).

3. To access attempted exam questions, click on any exam listed on your result history page. This will display the full exam result with attended questions and answers (selected and correct) (refer to the screenshot)

We update our question bank regularly. Our experts continuously refresh the premium question bank based on the latest exam patterns and types of questions asked in recent certification exams. We maintain close contact with recently certified candidates to conduct interviews about their exam experiences and the questions they encountered. This ensures our content remains current and relevant to help you prepare effectively.

Yes, our question sets are valid for any exam location. SAP certification exams have a standardized format and question set globally. This means the SAP FI certification exam conducted in the UK will have the same questions as the one conducted in USA, ensuring consistency regardless of the region or location.

ERPPrep follows a strict Money Back Guarantee policy. Refunds are only provided if users meet all the conditions outlined in our 100% Money Back Guarantee policy.

Refund Eligibility:

• A refund request will be approved only if the user meets the conditions mentioned in the Money Back Guarantee.
• Refunds are not granted for dissatisfaction after using the platform, as users have already accessed our content.

Non-Refundable Scenarios:

• If a user purchases access and starts using the platform (e.g., attempting practice exams) but later requests a refund for any reason, the request will be denied.
• There is no cancellation policy applicable to our services. Since users gain access to premium exam content immediately after purchase, cancellations or refunds cannot be processed after access is granted.

How to Request a Refund (If Eligible):

1. Review the Money Back Guarantee conditions.
2. If you meet all eligibility criteria, contact support with your refund request and necessary details.
3. Our team will verify your request and respond accordingly.

Yes, you can purchase multiple Premium Certification Practice Exams in a single transaction. However, we recommend purchasing a maximum of 2 or 3 exams at a time due to the following reasons:

• Effective Preparation: Certification exams require dedicated study time, and preparing for multiple exams simultaneously can be challenging.
• Frequent Syllabus Updates: Certification exams are regularly updated to reflect the latest changes in technology and best practices. Purchasing too many exams at once may result in some exams becoming outdated before you get the chance to attempt them.

How to Purchase Multiple Exams at Once:

1. Navigate to the certification category and select your first practice exam.
2. Click on "Buy Now" to add the exam to your cart.
3. Repeat the process for additional exams by selecting another certification and clicking "Add to Cart."
4. Once you have added all desired exams, go to your Shopping Cart and proceed to Checkout.
5. Complete the payment, and all purchased practice exams will be available in your "My Premium Exams" section.

ERPPrep offers multiple payment options to ensure a seamless purchasing experience. You can choose from the following payment methods during checkout:

Accepted Payment Methods:

• Credit Cards – Visa, MasterCard, American Express, and other major credit cards
• Debit Cards – Most internationally accepted debit cards
• PayPal – Available for users who prefer secure online transactions

Important Payment Notes:

• Payment options may vary based on the country from which you are making the payment. Some regions may have additional or limited payment options. The available payment methods will be displayed at checkout.
• All transactions are securely processed through an industry-standard payment system to ensure the highest level of security.
• If your payment is unsuccessful, double-check your card details and ensure that your bank allows international transactions.
• We do not accept direct bank transfers, cash, or checks.

How to Select Your Payment Method:

• Proceed to the checkout page after adding your desired certification exam to the cart.
• Enter your billing details and click on "Review Order."

• On the secure payment page, select your preferred payment method and follow the on-screen instructions to complete the purchase.
• After a successful payment, you will receive an email confirmation, and your access to the Premium Practice Exam will be activated.

To access the online premium SAP certification practice exam, follow these steps:

1. Visit Product Page: Go to the relevant product page, read the practice exam features, and click on the "Buy Now" button.

2. Add to Cart: Review the product details and click on "ADD TO CART."

3. Checkout: Review your shopping cart and click on "CHECKOUT."

4. Login/Register: Log in with your username and password or create a new account.

5. Billing Details: Provide your billing details and click "REVIEW ORDER."

6. Submit Order: Review the order details and click "SUBMIT ORDER" to be redirected to the payment gateway.

7. Make Payment: Complete the payment using Credit Card, Debit Card, or PayPal.

8. Order Processing: Our support team will process your order after reviewing the payment status.

9. Access Exam: Click on "My Premium Exams" in the user menu.

10. Start Exam: Click on any listed exam and then click "START EXAM."

Purchasing the Premium Certification Practice Exam is straightforward. Follow these steps to complete your purchase:

Step-by-Step Guide to Purchasing the Premium Exam:

1. Log In to Your Account

• Before making a purchase, ensure you are logged in to your ERPPrep account. If you don’t have an account, you can register by clicking on the 'Create Account' button at the top of the homepage.

2. Select Your Certification Exam

• From the menu system, navigate to the relevant certification category and select the certification exam for which you want to purchase the Premium Practice Exam.

3. Click 'Buy Now' and 'Add to Cart'

• Once you’ve selected the practice exam, click the 'Buy Now' button. This will add the selected practice exam to your cart.

4. Review Your Cart

After adding the item to your cart, you will see three options:

• Continue Shopping: If you want to add more exams to your cart, click this to return to the main page.
• Update Cart: Use this option if you need to modify your cart, such as removing or adjusting the quantity of items.
• Checkout: To complete your purchase, click on 'Checkout'.

5. Enter Billing Details

Once you click on 'Checkout', you will be directed to the checkout page. Here, you need to enter your correct billing details. These details will be used for future references.

Checkout Details:

• First Name
• Last Name
• Street Address
• City
• Country
• State/Province
• Postal Code
• Phone Number

Important Note: The payment method displayed on this page (ePay) is just an example and is not functional. To proceed with the payment, click on 'Review Order'.

6. Review Your Order

• After clicking on 'Review Order', you will be redirected to a page that summarizes your order. Review the details, and if everything is correct, click 'Submit Order' to finalize your purchase.

7. Complete Payment on the Secure Payment Page

• After submitting your order, you will be redirected to a secure payment page to complete your transaction. Here, you’ll have options to select your preferred payment method, such as credit card, debit card, or PayPal.

Important Note: Follow the instructions on the payment page to enter the required information, including your payment details. Once your payment is successfully processed, you will receive a confirmation email, and your access to the Premium Practice Exam will be activated.

The purchased premium certification practice exams are available in your account. To access them, follow these steps:

1. Go to www.erpprep.com.
2. Sign in to your ERPPrep account with your username and password.
3. Click on "My Premium Exams" in the user menu (the menu name starts with your username and is located on the right side panel).

Yes, you will receive an immediate email confirmation with your order details and a welcome message. This welcome and order confirmation email serves as your receipt. Additionally, you can access and print previous invoices from the "My Account" section at any time.

You can proceed with your purchase using your credit card as usual. Your financial institution will handle the currency conversion from your default currency to USD based on their exchange rate on the purchase day. The ERPPrep.com website will display prices only in USD and will not show other currencies or exchange rates.

Your credit card or bank statement may reflect a different amount due to the conversion and any fees your bank charges. ERPPrep.com only charges for the product and does not charge for currency conversions or exchange rate fees. The buyer is responsible for any associated bank fees.

Your personal information is 100% secure with us! We do not store credit card or personal identification information on our servers beyond your email address and ERPPrep.com account information.

You can pay online using a credit card, debit card, or PayPal.
We accept the following credit cards: Visa, MasterCard, American Express, and Maestro.

You can contact your local SAP Education organization to have it sent to you.

Please note: Use of the SAP certification logo is strictly limited to those individuals who have successfully passed the associated level of certification. Unauthorized use of an SAP certification logo is strictly forbidden.

After you successfully pass your certification exam, your certificate is sent to the address you entered during registration. You can expect to get the certificate about six weeks after your exam.

Yes. To ensure that your certification results count and are tracked, you must enter your SAP user ID in the appropriate registration field. If you do not have a user ID, please contact your local SAP Education organization to obtain one.

Whether registering through the call center or online, you must use a credit card, voucher, or promo code to pay for the exam.

You can visit the Pearson VUE Web site to register for exams. The step-by-step registration process includes selection of location, exam type, date, and payment method. You can also use the SAP Partner Testing Centers link on the Certification options page of the Training and Certification Shop to look for testing options available through Pearson VUE, or you can contact your local SAP Education organization.

No. Certification exams are the same no matter where you take them. SAP has partnered with Pearson VUE to provide our customers with the greatest possible number of exam locations. You can take certification exams at SAP Education organization centers as well as at any of the 4,500 Pearson VUE centers worldwide.

Each SAP certification exam has its own set of preparation strategies. We refer to them as “Topic Areas” under “certification details” and you can find them on the Web pages associated with individual exams. The pages also show the number of questions in the exam, the duration of the exam, the areas you will be tested on, the required passing score, and recommended course work and content you can reference. You can also find a selection of sample questions that can help you to better understand the type of questions to expect in the exam.

Please be aware that the professional-level certifications also require several years of practical on-the-job experience and address real-life scenarios. For more information, refer to five simple steps for preparing for an exam.

Yes. The present certification programs address a variety of profiles. These contain proficient technology consultants, application consultants, and solution architects in multi tier certification tracks, as well as roles involved in all stages of a solution lifecycle.

The present tactic focuses on making additional importance for you as a certified individual. SAP offers you the chance to join the newest certification community, providing access to a extensive range of assistance. Fulfilling a desire expressed by current consultants, the SAP Education organization also plans clear paths for nonstop learning. These include fast-track learning paths to help you advance in your current area of expertise or extend your expertise across new areas. Existing certifications retain their validity.

Candidates can apply one’s knowledge and skills gained by learning and training. Apart from this, certification exam measures candidates’ expert skills which is gained by experience while working with project implementation. Which actually required appropriate and focused domain area of SAP application.

While there is no course or set of courses required to take a specific certification exam. SAP provides a list of recommended training you can take to better prepare for an exam. In addition, completing an exam for a lower-level (associate) certification is not a prerequisite for taking a higher-level (professional) exam, although many professional-level certification seekers might find it helpful. In India, candidates without any SAP experience need to attend mandatory training program followed by certification exam.

Certification is an critical way to standard your professional attainments in a competitive, dynamic market, so it’s significant to make sure your certification authorizations are up-to-date.

SAP assists in this effort by:

• Monitoring certification levels within the certification community and notifying professionals of outdated certifications

• Publishing a list of valid certifications, which are, as a rule, the two most recent solution releases

SAP has meaningfully improved and stretched the certification program to manage pace with rising request for applicable SAP certification exam. Now, you can get SAP certifications exam with two levels of capability – associate and professional. We’ve also prepared it easier to find the certification that’s right for you. You can now search for training opportunities and exams based on the SAP solution, your focus area, or your role in the organization by visiting the Training and Certification Shop.