You can collect all the information about SAP CRM Certification Exam (C_TCRM20_73) from this page. The SAP CRM certification is mainly targeted to those candidates who are from SAP CRM & business consulting background and wants to build their career as a SAP CRM consultant. The SAP CRM Certification Exam verifies that the candidate possesses fundamental knowledge and proven skills in the area of SAP Customer Relationship Management. This exam validates that the candidate has a good and overall understanding within this consultant profile, and can implement this knowledge practically in projects under guidance of an experienced consultant.
SAP CRM Certification Details:
Exam Name | SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP3 |
Exam Code | C_TCRM20_73 » SAP CRM Certification Online Practice Exam |
Level | Associate |
Exam Price | $550 (USD) |
Duration | 180 mins |
Number of Questions | 80 |
Passing Score | C_TCRM20_73 - 63% |
Reference Books | TCRM10, TCRM20 |
Schedule Exam | SAP Training |
Sample Questions | SAP CRM Certification Sample Question |
Recommended Practice | SAP CRM Certification Practice Exam |
SAP CRM Certification Exam Topics:
C_TCRM20_73
Topic Areas | Topic Details, Courses, Books | Weighting |
---|---|---|
SAP CRM Master Data |
Describe Business partners, organizational management and product master
TCRM10 OR CR100
|
> 12% |
SAP CRM Basic Functions |
Describe CRM Billing, partner processing, actions and pricing fundamentals
TCRM20 OR CR100
|
> 12% |
SAP CRM Interaction Channels |
Describe SAP CRM Channel Management, SAP CRM Field Applications and SAP CRM Interaction Center
TCRM10 OR SAPCRM
|
> 12% |
SAP CRM Technology & Integration |
Describe SAP CRM Solution - Foundation & Architecture, SAP NetWeaver Fundamentals
TCRM10 OR SAPCRM, CR100
|
> 12% |
CRM User Interface |
Describe CRM user interface
TCRM20 OR CR580
|
> 12% |
SAP CRM Transactional Processing |
Describe Activity management and transactional processing
TCRM20 OR CR100
|
8% - 12% |
SAP CRM Business Scenarios |
Describe SAP CRM Marketing, SAP CRM Sales, SAP CRM Service and SAP CRM Analytics.
TCRM10 OR SAPCRM
|
8% - 12% |
CRM Middleware |
Describe CRM Middleware, Data Exchange with R/3 Backend
TCRM20 OR CR500
|
8% - 12% |
The SAP Education has created this certification exam for the assessment of SAP skills, such assessments are defined based on the understanding of SAP Customer Relationship Management. The SAP offers certification for associate, professional, and master levels, they have defined this certification levels considering the candidate's actual experience and domain expertise. To ensure success in SAP CRM Certification Exam (C_TCRM20_73), SAP recommends combining education courses and hands-on experience to prepare for your certification exam as questions will test your ability to apply the knowledge you have gained in training and professional experience.