Help / Policies & FAQs - Purchasing Products

ERPPrep follows a strict Money Back Guarantee policy. Refunds are only provided if users meet all the conditions outlined in our 100% Money Back Guarantee policy.

Refund Eligibility:

• A refund request will be approved only if the user meets the conditions mentioned in the Money Back Guarantee.
• Refunds are not granted for dissatisfaction after using the platform, as users have already accessed our content.

Non-Refundable Scenarios:

• If a user purchases access and starts using the platform (e.g., attempting practice exams) but later requests a refund for any reason, the request will be denied.
• There is no cancellation policy applicable to our services. Since users gain access to premium exam content immediately after purchase, cancellations or refunds cannot be processed after access is granted.

How to Request a Refund (If Eligible):

1. Review the Money Back Guarantee conditions.
2. If you meet all eligibility criteria, contact support with your refund request and necessary details.
3. Our team will verify your request and respond accordingly.

Yes, you can purchase multiple Premium Certification Practice Exams in a single transaction. However, we recommend purchasing a maximum of 2 or 3 exams at a time due to the following reasons:

• Effective Preparation: Certification exams require dedicated study time, and preparing for multiple exams simultaneously can be challenging.
• Frequent Syllabus Updates: Certification exams are regularly updated to reflect the latest changes in technology and best practices. Purchasing too many exams at once may result in some exams becoming outdated before you get the chance to attempt them.

How to Purchase Multiple Exams at Once:

1. Navigate to the certification category and select your first practice exam.
2. Click on "Buy Now" to add the exam to your cart.
3. Repeat the process for additional exams by selecting another certification and clicking "Add to Cart."
4. Once you have added all desired exams, go to your Shopping Cart and proceed to Checkout.
5. Complete the payment, and all purchased practice exams will be available in your "My Premium Exams" section.

ERPPrep offers multiple payment options to ensure a seamless purchasing experience. You can choose from the following payment methods during checkout:

Accepted Payment Methods:

• Credit Cards – Visa, MasterCard, American Express, and other major credit cards
• Debit Cards – Most internationally accepted debit cards
• PayPal – Available for users who prefer secure online transactions

Important Payment Notes:

• Payment options may vary based on the country from which you are making the payment. Some regions may have additional or limited payment options. The available payment methods will be displayed at checkout.
• All transactions are securely processed through an industry-standard payment system to ensure the highest level of security.
• If your payment is unsuccessful, double-check your card details and ensure that your bank allows international transactions.
• We do not accept direct bank transfers, cash, or checks.

How to Select Your Payment Method:

• Proceed to the checkout page after adding your desired certification exam to the cart.
• Enter your billing details and click on "Review Order."

• On the secure payment page, select your preferred payment method and follow the on-screen instructions to complete the purchase.
• After a successful payment, you will receive an email confirmation, and your access to the Premium Practice Exam will be activated.

To access the online premium SAP certification practice exam, follow these steps:

1. Visit Product Page: Go to the relevant product page, read the practice exam features, and click on the "Buy Now" button.

2. Add to Cart: Review the product details and click on "ADD TO CART."

3. Checkout: Review your shopping cart and click on "CHECKOUT."

4. Login/Register: Log in with your username and password or create a new account.

5. Billing Details: Provide your billing details and click "REVIEW ORDER."

6. Submit Order: Review the order details and click "SUBMIT ORDER" to be redirected to the payment gateway.

7. Make Payment: Complete the payment using Credit Card, Debit Card, or PayPal.

8. Order Processing: Our support team will process your order after reviewing the payment status.

9. Access Exam: Click on "My Premium Exams" in the user menu.

10. Start Exam: Click on any listed exam and then click "START EXAM."

Purchasing the Premium Certification Practice Exam is straightforward. Follow these steps to complete your purchase:

Step-by-Step Guide to Purchasing the Premium Exam:

1. Log In to Your Account

• Before making a purchase, ensure you are logged in to your ERPPrep account. If you don’t have an account, you can register by clicking on the 'Create Account' button at the top of the homepage.

2. Select Your Certification Exam

• From the menu system, navigate to the relevant certification category and select the certification exam for which you want to purchase the Premium Practice Exam.

3. Click 'Buy Now' and 'Add to Cart'

• Once you’ve selected the practice exam, click the 'Buy Now' button. This will add the selected practice exam to your cart.

4. Review Your Cart

After adding the item to your cart, you will see three options:

• Continue Shopping: If you want to add more exams to your cart, click this to return to the main page.
• Update Cart: Use this option if you need to modify your cart, such as removing or adjusting the quantity of items.
• Checkout: To complete your purchase, click on 'Checkout'.

5. Enter Billing Details

Once you click on 'Checkout', you will be directed to the checkout page. Here, you need to enter your correct billing details. These details will be used for future references.

Checkout Details:

• First Name
• Last Name
• Street Address
• City
• Country
• State/Province
• Postal Code
• Phone Number

Important Note: The payment method displayed on this page (ePay) is just an example and is not functional. To proceed with the payment, click on 'Review Order'.

6. Review Your Order

• After clicking on 'Review Order', you will be redirected to a page that summarizes your order. Review the details, and if everything is correct, click 'Submit Order' to finalize your purchase.

7. Complete Payment on the Secure Payment Page

• After submitting your order, you will be redirected to a secure payment page to complete your transaction. Here, you’ll have options to select your preferred payment method, such as credit card, debit card, or PayPal.

Important Note: Follow the instructions on the payment page to enter the required information, including your payment details. Once your payment is successfully processed, you will receive a confirmation email, and your access to the Premium Practice Exam will be activated.

The purchased premium certification practice exams are available in your account. To access them, follow these steps:

1. Go to www.erpprep.com.
2. Sign in to your ERPPrep account with your username and password.
3. Click on "My Premium Exams" in the user menu (the menu name starts with your username and is located on the right side panel).

Yes, you will receive an immediate email confirmation with your order details and a welcome message. This welcome and order confirmation email serves as your receipt. Additionally, you can access and print previous invoices from the "My Account" section at any time.

You can proceed with your purchase using your credit card as usual. Your financial institution will handle the currency conversion from your default currency to USD based on their exchange rate on the purchase day. The ERPPrep.com website will display prices only in USD and will not show other currencies or exchange rates.

Your credit card or bank statement may reflect a different amount due to the conversion and any fees your bank charges. ERPPrep.com only charges for the product and does not charge for currency conversions or exchange rate fees. The buyer is responsible for any associated bank fees.

Your personal information is 100% secure with us! We do not store credit card or personal identification information on our servers beyond your email address and ERPPrep.com account information.

You can pay online using a credit card, debit card, or PayPal.
We accept the following credit cards: Visa, MasterCard, American Express, and Maestro.