What is SAP CRM Certification?
SAP CRM is the Market Leader in Customer Relationship Management Software. This course gives an overview of SAP CRM and its role in strengthening customer relationships.
CRM stands for “Customer Relationship Management” and is a set of methodologies and tools that help to manage customer relationship in an organized way.In today's highly competitive business environment, the focus of top companies is increasing on its most valuable assets - customers. Thus, the companies require a suitable software solution to cater to its customers which are user-friendly, easily customizable, fully integrated and can be implemented flexibly. Customer Relationship Management is a business strategy for optimizing customer interactions. It helps in understanding your customers, their needs, and requirements.