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The SAP® C_C4H63 certification confirms that you hold the foundational and applied capabilities expected of a consultant working within SAP's customer-data solutions area, centered on the SAP Customer Data Platform. It is positioned as an entry-level qualification, verifying that you grasp the solution end to end and can contribute the hands-on technical work needed as a project-team member during an implementation. The scope runs across the platform's core pillars — unifying and resolving customer identities into a single profile, ingesting customer data under privacy and trust controls, building activity indicators, segments, and explorations, activating audiences through actions, and orchestrating engagement with CX flows and journeys. It also reaches administrative tasks in the console, developer use of the Query and Ingestion APIs, and the AI Workbench predictive models for churn and customer lifetime value. Because it is delivered as a System-Based Assessment with a single hands-on activity, the exam rewards doing configuration and platform work in a live system rather than reciting definitions.
Exam at a glance
120 skill drills across the 10 domains this exam covers. Pick a domain to train it and see where you're strong or weak.
Full multi-phase scenarios that mirror the performance-based format — narrative, challenges, and the real decisions the exam puts in front of you. Ordered from foundation to advanced so you can build up.
Build the core configuration moves
Making Customer Insight Visible at a Neighborhood Bakery Chain
12 questions
Reviews from ERPPrep learners who prepared for C_C4H63 with us.
“Checking my C_C4H63 results after a practice run, I saw steady progress on Platform Foundations & Core Pillars. As a Segmentation Analyst, one sitting was enough, and senior roles feel within reach now.”
“Results review showed a small detail had made me misinterpret a question entirely. As a Customer Data Analyst, the first sitting was enough. Pretty amazing, and a colleague has already been told to try it.”
“Having consent records down as paperwork was wrong. Domain practice and the explanations after each question got me the pass, and the exam is done.”
Showing 13–15 of 22 reviews
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Building Trust Through Privacy and Retention at a Publisher
12 questions
Turning Customer Data into Targeted Engagement at an Aquatics Retailer
12 questions
Unifying Scattered Customer Records at a Growing Organic Brand
12 questions
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