SAP C_C4H56_2411 Certification Sample Questions and Answers

Get C_C4H56_2411 Dumps Free, and SAP Service Cloud Version 2 Implementation Consultant PDF Download for your SAP Service Cloud Version 2 - Implementation Consultant Certification. Access C_C4H56_2411 Free PDF Download to enhance your exam preparation.The SAP Service Cloud Version 2 - Implementation Consultant Certification Sample Question Set on this page is designed to familiarize you with the actual SAP C_C4H56_2411 exam format and question types. These basic sample questions help you understand the structure of the test and what to expect. While these questions provide a good starting point, they are just a glimpse of the real exam scenario. To get familiar with more exam properties, we suggest you try our Sample SAP Service Cloud Version 2 Implementation Consultant Certification Practice Test.

This Sample SAP C_C4H56_2411 Certification Practice Exam is intended for evaluation purposes only. If you are planning to take the SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2 and want to thoroughly test your SAP Cloud Solutions knowledge to identify any weak areas, we strongly recommend starting your preparation with our Premium SAP Service Cloud Version 2 Implementation Consultant Certification Practice Exam. Our premium practice tests offer an extensive set of scenario-based questions that closely simulate the actual exam environment. By using our premium SAP Service Cloud Version 2 - Implementation Consultant exams, you can ensure comprehensive coverage of all necessary topics, significantly boosting your confidence and increasing your chances of success on your certification exam.

SAP Service Cloud Version 2 Implementation Consultant Sample Questions:

01. Which of the following must be provided to create a customer in the system in SAP Service Cloud Version 2?
There are 2 correct answers to this question.
a) Business role
b) Technical user
c) Administration services
d) Business user
 
02. Why is the Guided Configuration tool important during the initial setup of SAP Service Cloud Version 2?
Please choose the correct answer.
a) It allows configuration of workflow approvals
b) It helps define customer support SLAs
c) It controls the rendering of the UI shell
d) It provides a structured, step-by-step setup wizard
 
03. Where in SAP Service Cloud Version 2 would you configure the relationship between an Account and multiple Contacts?
Please choose the correct answer.
a) In the Business Role Definition
b) Within the Installed Base record
c) Under Account Details > Relationships tab
d) Inside the SLA Category Setup
 
04. How can a user tailor the screen layout in SAP Service Cloud Version 2 without developer intervention?
Please choose the correct answer.
a) By creating backend code enhancements
b) By using the personalization options in the UI
c) By modifying the database schema
d) By changing SAP Cloud Identity settings
 
05. What options do you have to individualize SAP Service Cloud Version 2 for your organization?
There are 2 correct answers to this question.
a) Login image
b) Change company logo
c) Create broadcast
d) Change work center sequence
 
06. When configuring initial setup, what areas must be completed to prepare the tenant for transactional usage?
There are 2 correct answers to this question.
a) Activate business processes via scoping
b) Configure UI branding for the help desk
c) Define general settings (time zone, currency, language)
d) Enable SAP HANA database partitioning
 
07. Which steps are needed to automatically link inbound emails with cases?
There are 3 correct answers to this question.
a) Configure the case type required for the creation of case objects from incoming emails
b) Activate the email channel.
c) Configure the email channel in the channel settings.
d) Create an email template for responses.
e) Configure Agent Desktop.
 
08. Who is responsible for assigning business roles to users during SAP Service Cloud Version 2 user setup?
Please choose the correct answer.
a) External vendors
b) Sales agents
c) Customer end users
d) Key users or system administrators
 
09. What are the options to dispatch a service technician to an open case?
There are 2 correct answers to this question.
a) Manual routing
b) Case routing
c) Time recording
d) Activity planner
 
10. Which element is a prerequisite to maintain in SAP Service Cloud Version 2?
Please choose the correct answer.
a) Fiscal period
b) Business service case
c) Mash up
d) Organization
 

Quick Tips:

  • SAP includes a note: "There are 'N' correct answers to this question" in the actual SAP Service Cloud Version 2 Implementation Consultant Certification Exam.
  • SAP does not ask "True or False" type questions in the actual SAP C_C4H56_2411 Exam.
  • SAP provides an option to increase (+) or decrease (-) the font size of the test screen for better readability in the actual SAP Certified Associate - Implementation Consultant - SAP Service Cloud Version 2 Exam.

Solutions:

Question: 01

Answer: a, b

Question: 02

Answer: d

Question: 03

Answer: c

Question: 04

Answer: b

Question: 05

Answer: a, b

Question: 06

Answer: a, c

Question: 07

Answer: a, b, c

Question: 08

Answer: d

Question: 09

Answer: a, b

Question: 10

Answer: a

Note: If you find any typos or data entry errors in these SAP Service Cloud Version 2 - Implementation Consultant (C_C4H56_2411) sample questions, please let us know by emailing us at feedback@erpprep.com

Rating: 4.9 / 5 (110 votes)