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Independent, reasoning-first practice for the SAP® C_C4H47 Sales Cloud Version 2 certification, built for the 2026 System-Based Assessment format.
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Who it's for: Implementation consultants, administrators, and business users moving into a customer-experience role who want a recognized associate credential proving they can configure and operate SAP Sales Cloud Version 2 — leads, opportunities, quotes, orders, visits, and the intelligent sales features — as a mentored member of a project team.
The SAP® C_C4H47 certification checks whether you can actually configure and run SAP Sales Cloud Version 2, not merely describe it. It confirms both product fundamentals and administration depth expected of the consultant profile, spanning the sales representative and sales manager workflows, lead and opportunity handling, quote and sales-order processing, visit management, and the guided-selling playbooks that structure the daily sales day. It also reaches into the intelligent layer — machine learning for lead scoring, generative-AI assistance, the customer-experience AI tooling, Microsoft Teams collaboration, relationship intelligence, and the mobile application — together with the configuration that stands each capability up. Because it is delivered as a System-Based Assessment, the exam rewards applied execution inside a working system rather than isolated recall, and it is written for an entry-level, mentored project-participation depth.
The blueprint areas to focus your preparation on.
Getting oriented in the solution — understanding what SAP Sales Cloud Version 2 delivers, how the sales process is supported end to end, and how to move confidently through the essential screens and everyday navigation that later configuration and transaction work depend on.
Following the daily working rhythm of both roles — how a representative handles tasks, guided selling, and the digital selling workspace, and how a manager reviews playbooks, evaluates KPIs, and reads pipeline trends analytics to steer the team and improve process flow.
Working across the core sales objects — capturing and progressing leads and opportunities, producing and managing sales quotes, handling sales orders, and running visit management — including the configuration that sets each of these processes up correctly for a project.
Understanding the intelligent layer of the solution — machine-learning foundations applied to smarter selling and lead scoring, generative-AI assistance, the customer-experience AI tooling, and the intelligent assistants — covering both how these features are used and how they are configured.
Connecting the solution to collaboration and communication — enabling Microsoft Teams integration, simplifying and managing communication channels, and applying relationship intelligence — so sales teams engage prospects through the tools they already work in every day.
Using and setting up the mobile experience — how a sales user works with the Version 2 mobile app in the field, and how an administrator configures its features, integrations, and security so mobile access is both productive and controlled.
Taking the administrator's point of view — identifying core responsibilities and tools, applying advanced configuration and automation, setting up pricing strategies, pipeline and sales forecasting, call lists and planning, and sales activities that tune the platform to the business.
The SAP learning-journey courses this certification draws on.
Exploring SAP Sales Cloud Version 2
The business-user-oriented overview course — introduces SAP Sales Cloud Version 2 through the eyes of a sales representative and a sales manager, walking through their daily tasks, guided selling and playbooks, quotes and orders, visits, the intelligent ML/AI features, Microsoft Teams collaboration, relationship intelligence, and the mobile app.
Configuring SAP Sales Cloud Version 2
The consultant and administrator configuration deep dive — covers setting up leads, opportunities, quotes, orders, and visits, plus sales workflows such as pricing, forecasting, call lists and activities, the configuration of machine learning and generative-AI features, Microsoft Teams and communication channels, and the mobile application's features, integrations, and security.
Reading is step one — the 2026 System-Based Assessment rewards hands-on fluency. Train with original, performance-style scenarios and skill drills built for this exam.
