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Independent, reasoning-first practice for the SAP® C_C4H62 SAP Customer Data Cloud certification, built for the 2026 System-Based Assessment format.
Who it's for: Consultants, administrators, and technical practitioners — and business users and architects moving into an SAP Customer Data Cloud implementation role — who want a recognized associate credential proving they can configure customer identity, registration, web integration, consent, and B2B organization management as a mentored member of a project team.
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The SAP® C_C4H62 certification checks whether you can actually implement SAP Customer Data Cloud as a mentored member of a project team, not merely describe it. It spans the core customer identity and access management flow — exploring the solution and its place in the SAP Customer Experience suite, creating and configuring sites in the console, building lite and full registration, configuring the web UI and implementing screen-sets with the Web SDK, and setting up consent statements with compliant consent-record capture. It then extends into the B2B capabilities: activating organization management, handling member attributes and approval workflows, onboarding organizations, delegated administration, policy-based access control, and integrating those B2B features with an external website. Because it is delivered as a System-Based Assessment, the exam rewards applied execution — you carry out configuration tasks in a working system rather than answering isolated recall questions. It is written for the consultant profile at an entry-level, project-participation depth.
The blueprint areas to focus your preparation on.
Understanding the SAP Customer Data Cloud solution set — its main capabilities and how it aligns with the wider SAP Customer Experience suite — so you can position the right functionality for a given implementation scenario.
Working in the console to explore and create a site, then building both lite and full registration flows that capture and manage customer identity data as the foundation of an implementation.
Configuring the web user interface and implementing screen-sets with the Web SDK so that registration and profile experiences render and behave correctly inside a customer-facing web application.
Explaining customer data and privacy-regulation concepts, setting up consent statements, and capturing and verifying consent records within a web application to keep identity-data handling compliant.
Activating and using B2B organization management — the three core pillars, organization and member attributes, language settings, approval workflows, the registration request web UI, and onboarding and managing members.
Setting up delegated administration and external identities, and applying policy-based access control — building access policies and handling organization availability and automated assignments that govern what members can do.
Integrating CIAM for B2B with an external website — performing an asset check from a connected site and connecting the B2B capabilities to a sample website to complete the end-to-end scenario.
The SAP learning-journey courses this certification draws on.
Exploring SAP Customer Data Cloud Essentials
The foundational e-learning course — walks through the essentials of SAP Customer Data Cloud, from exploring the solution set and its fit within the Customer Experience suite to creating sites, building registration, configuring the web UI and Web SDK, and setting up consent, so you can evaluate the functionality for your implementation scenarios.
From Onboarding to Governance: Mastering SAP Customer Data Cloud for B2B
The intermediate course on the B2B customer identity and access management capabilities — activating and using B2B organization management to handle organizations and member attributes, configuring approval workflows and policy-based access control, delegating administration, onboarding organizations through the registration request web UI, and integrating those B2B features with an external website.
Reading is step one — the 2026 System-Based Assessment rewards hands-on fluency. Train with original, performance-style scenarios and skill drills built for this exam.
