SAP Certified - Implementation Consultant - SAP Customer Data Cloud

Who it's for: Consultants, administrators, and technical practitioners — and business users and architects moving into an SAP Customer Data Cloud implementation role — who want a recognized associate credential proving they can configure customer identity, registration, web integration, consent, and B2B organization management as a mentored member of a project team.

The SAP® C_C4H62 certification checks whether you can actually implement SAP Customer Data Cloud as a mentored member of a project team, not merely describe it. It spans the core customer identity and access management flow — exploring the solution and its place in the SAP Customer Experience suite, creating and configuring sites in the console, building lite and full registration, configuring the web UI and implementing screen-sets with the Web SDK, and setting up consent statements with compliant consent-record capture. It then extends into the B2B capabilities: activating organization management, handling member attributes and approval workflows, onboarding organizations, delegated administration, policy-based access control, and integrating those B2B features with an external website. Because it is delivered as a System-Based Assessment, the exam rewards applied execution — you carry out configuration tasks in a working system rather than answering isolated recall questions. It is written for the consultant profile at an entry-level, project-participation depth.

1. 1Learn the customer-identity flow as one connected path — site, registration, screen-sets, consent — so you can trace how a choice in one step shapes the data captured and the experience rendered downstream.
2. 2Practise both lite and full registration in the console until the differences are second nature, since the assessment expects you to build the correct registration type for the scenario, not just describe it.
3. 3Treat the Web SDK and screen-sets as their own hands-on study block — configuring the web UI and implementing a screen-set is a common task where small setup differences change how the web application behaves.
4. 4Rehearse consent setup end to end — explaining the privacy-regulation context, setting up consent statements, and capturing and verifying consent records — because compliant identity handling is a core, testable outcome.
5. 5Drill the B2B capabilities as a chain: activate organization management, configure approval workflows and member attributes, then apply delegated administration and policy-based access control, since these build on one another across the scenario.